Supreme Tracker Privacy Policy

This Privacy Policy governs your use of the software application Supreme Tracker ("Application") for mobile devices, developed and operated by Supreme Tracker ("we", "us", or "our"). The Application is a GPS vehicle tracking solution designed to help users monitor the real-time location of their vehicles and assets.

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR), the Data Protection Act, 2019, and other applicable data protection legislation. By using the Application, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller responsible for the processing of your personal data is:

Supreme Tracker
Email: developmentmail10@gmail.com

2. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – You provide explicit consent when you register and enable location services.
• Contractual necessity – Processing is necessary to provide the vehicle tracking service you have requested.
• Legitimate interests – To maintain security, prevent fraud, and improve our services.
• Legal obligation – To comply with applicable laws and regulations.

3. Information We Collect

3.1 User Provided Information

When you register for and use the Application, you may provide the following information:

• Account information – name, email address, username, password, and phone number.
• Vehicle information – vehicle registration number, make, model, and associated device identifiers.
• Transaction information – details related to subscription purchases or service payments.
• Support communications – information provided when you contact us for help or file a complaint.
• User-generated content – geofences, alerts, routes, and other configurations you create within the Application.

3.2 Automatically Collected Information

The Application may automatically collect the following data:

• Device information – device type, model, operating system version, unique device identifiers (IMEI, Android ID), and mobile network information.
• Usage data – app interaction patterns, session duration, feature usage, crash logs, and performance diagnostics.
• Network information – IP address, mobile carrier, connection type (Wi-Fi, cellular), and signal strength.
• Browser information – type and version of mobile Internet browsers used within the Application.

3.3 Location Data

When you use the Application, we collect precise real-time GPS location data from your vehicle tracking device or mobile phone. This includes:

• GPS coordinates (latitude, longitude, altitude)
• Speed and heading/direction
• Timestamp of each location report
• Odometer and engine status (where supported by hardware)
• Satellite count and positioning accuracy

Location data is transmitted to our servers where it is stored and made accessible to you via your user account. We do not share your real-time location data with other users or third-party partners without your explicit consent.

If you do not want us to collect your location data, you may:

• Disable location services in your device settings.
• Disable location tracking within the Application settings.
• Disconnect or power off the vehicle tracking device.

3.4 Activity Recognition Data

The Application may use activity recognition to detect your current motion state (e.g., stationary, walking, driving). This is used solely to optimise location tracking frequency — for example, reducing GPS polling when the device is stationary to conserve battery. The detected activity type may be transmitted to the server alongside location data. No medical, fitness, or biometric data is collected.

3.5 Bluetooth Low Energy (BLE) Data

When enabled, the Application may use Bluetooth Low Energy to detect nearby iBeacon devices for asset tracking purposes. This includes collection of beacon identifiers (UUID, major, minor values). You can disable BLE beacon detection in the Application settings at any time.

4. How We Use Your Information

We use the collected information for the following purposes:

• Service delivery – To provide real-time vehicle tracking, geofence alerts, trip history, and fleet management features.
• Account management – To create and maintain your user account, authenticate your identity, and manage subscriptions.
• Communication – To send important service notifications, security alerts, and (with your consent) promotional communications.
• Service improvement – To analyse usage patterns, diagnose technical issues, and improve Application performance.
• Safety and security – To detect and prevent fraud, unauthorised access, and other harmful activities.
• Legal compliance – To comply with applicable legal obligations, respond to lawful requests, and establish or defend legal claims.

5. Third-Party Disclosure

We may share your information with third parties only in the following circumstances:

• Legal requirements – As required by law, such as to comply with a court order, subpoena, or similar legal process.
• Protection of rights – When we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to a government request.
• Service providers – With trusted third-party service providers who process data on our behalf (e.g., cloud hosting, analytics, payment processors). These providers are bound by data processing agreements and may not use your data for their own purposes.
• Business transfers – In the event of a merger, acquisition, or sale of assets, your data may be transferred. You will be notified via email or a prominent notice within the Application of any change in ownership.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by relevant authorities.
• Data processing agreements with all third-party processors.
• Ensuring the receiving country provides adequate data protection standards.

7. Data Retention

We retain your data as follows:

• User Provided Data – Retained for as long as your account is active and for a period of 12 months after account deletion to comply with legal obligations.
• Location and tracking data – Retained for up to 12 months from collection, after which it is anonymised or deleted.
• Automatically Collected Information – Retained for up to 24 months, after which it may be stored in aggregate (non-identifiable) form.
• Transaction records – Retained for the period required by applicable tax and financial regulations.

To request deletion of your data, contact us at developmentmail10@gmail.com. We will respond within 30 days.

8. Your Rights

Under applicable data protection laws, you have the following rights:

• Right of access – Request a copy of the personal data we hold about you.
• Right to rectification – Request correction of inaccurate or incomplete data.
• Right to erasure – Request deletion of your personal data ("right to be forgotten").
• Right to restriction – Request restriction of processing in certain circumstances.
• Right to data portability – Receive your data in a structured, commonly used, and machine-readable format.
• Right to object – Object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent – Withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint – File a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise any of these rights, contact us at developmentmail10@gmail.com.

9. Opt-Out and Uninstallation

You can stop all data collection by the Application by:

• Uninstalling the Application using standard uninstall processes on your device or via the application marketplace.
• Revoking location permissions in your device settings.
• Disabling notifications in your device settings.
• Requesting account deletion by contacting us.

10. Children's Privacy

The Application is not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at developmentmail10@gmail.com. We will delete such information within a reasonable timeframe.

11. Security Measures

We implement appropriate technical and organisational measures to safeguard your personal data, including:

• Encryption – Data is encrypted in transit (TLS/SSL) and at rest.
• Access controls – Strict role-based access controls limit data access to authorised personnel only.
• Secure infrastructure – Our servers are hosted in secure data centres with physical and network security controls.
• Regular audits – We conduct periodic security assessments and vulnerability testing.
• Incident response – We maintain procedures for detecting, reporting, and responding to data breaches within 72 hours as required by GDPR.

Despite our efforts, no security system is entirely impenetrable. We cannot guarantee absolute security of your data.

12. Cookies and Tracking Technologies

The Application may use cookies, local storage, or similar technologies to:

• Maintain your session and authentication state.
• Remember your preferences and settings.
• Collect analytics data to improve the service.

You may control cookie usage through your device or browser settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the Application and, where significant, we will notify you via email or in-app notification. The "Effective Date" at the top of this policy indicates when it was last revised. Continued use of the Application after changes constitutes acceptance of the updated policy.

14. Data Protection Officer

For any data protection inquiries or concerns, you may contact our Data Protection Officer at:

Email: developmentmail10@gmail.com

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supreme Tracker
Email: developmentmail10@gmail.com